Frequently Asked Questions

Frequently Asked Questions

Q: What are Precious Metals?

A: Precious metals are rare metallic elements whose status is influenced by demand and scarcity, making them highly valuable. Historically, gold and silver were used as solid currency until the advent of money, and while precious metals have modern industrial applications, they are still best known for their traditional use in jeweler, coins and ancient artwork.

Q: What testing methods do you use to determine purity (Karat)?

A: First, we look at the stamp that is on your jewelry. AGS will then use one of the two gold testing methods (acid/scratch test and X-ray fluorescence scan) to verify the gold purity of your items and determine the price for the gold.

Q: Is the stamp, indicating 10k, 14k or 18k reliable?

A: Generally, the mark on your jewelry is reliable. However, we always make sure to test each piece with a scratch-acid test or using our x-ray machine. This accurate assessment of the metals allows Atlanta Gold & Silver to pay our customers some of the highest amounts of cash for their gold and silver.

Q: How much money can I expect for a wedding band my husband bought for $2000?

A: RWhen we buy gold for cash, we do not consider the designer or craftsmanship in determining the amount of cash we will pay you. We pay for the value of the gold, value of sterling silver and value of platinum in your unwanted jewelry.

Q: How do you decide how much cash for gold I will get?

A: We base our prices on content (karat), weight of the gold jewelry and the spot price of gold. At Atlanta Gold & Silver, there are no hidden fees. Our goal is to offer our customers the highest and most accurate price for gold in the industry.

Q: What is the spot price for gold?

A: Spot price is the current price of gold traded on the New York Stock Exchange.

Q: Why is there a difference between the "Ask" Price for gold (price I pay to buy gold) and the "Bid" Price for gold (price I get when I sell gold)?

A: (a) In the context of the precious metals market, the term "bid" refers to the highest price based on the market that Atlanta Gold and Silver will pay at any given time to purchase precious metals and gold (b) The term "ask" refers to the lowest price at which Atlanta Gold and Silver will sell a specified amount of precious metals and gold for at any given time. The ask price (also known as the "offer" price for your gold) will almost always be higher than the bid price. Still confused? Call us at 404-815-8893 and we will be happy to answer any questions or concerns you have about selling your gold and silver jewelry and gold and silver coins.

Q: How do I go about selling my gold, platinum or silver that I have in my possession?

A: Once you have a product and you wish to sell it, either come to our store located at 887 W. Peachtree St. in Atlanta, GA or mail us your scrap gold and we will assay the package and you will get paid instantly.

Q: What if I don’t live in Atlanta?

A: Can I still sell you my gold and silver jewelry for cash? Yes, we buy gold from all over the US. Just give us a call at 404-815-8893 and we will send you the mailing instructions to ensure that your unwanted gold and jewelry is securely and safely delivered to our location. We will contact you upon receiving the gold and silver and walk you through the assay and refinery process?

Q: When will I get paid my cash for gold?

A: If you sell you gold to us in our store, we will give you cash right away. For those who sell us gold from other cities, we will work with you to make sure you receive your cash for gold as quickly as possible. We will pay you through money wire if you want the cash for your gold in less than 24 hours. Otherwise, we will happily mail you a check the same day we receive your gold.

Q: Do you buy and sell gold and silver coins?

A: Yes. We buy gold coin and silver coins from people. We also have a variety of gold and silver and platinum coins to sell if you are looking to buy gold coins. If we don’t have the gold or silver coin you want to buy, we can probably find the coin for you. Just give us a call and we will see what we can do.


News Updates

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About Atlanta Gold & Silver

Atlanta Gold & Silver will purchase your precious metals and diamonds at a very competitive price with the highest level of service and convenience to you. We are particularly interested in gold, silver, and platinum.

Read More about Atlanta Gold & Silver

Watch Your Gold Melt


Get all the gold!
Have you ever wondered how your gold items are processed to recover the precious metals? Well, here we will show you.
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Personal/Retail Customers


Get cash for your gold Now!
Atlanta Gold & Silver offers you more for your gold than anyone else will. We pay more per ounce and have the best refining.
Give us a call and we will prove it!

Industry Customers


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and do it the easy way. AGS specializes in serving industry customers with the level of service that you need.
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